All returns for CREDIT or EXCHANGE must meet the following criteria:
- All returns for credit must be in new, uninstalled, undamaged condition.
- Must have an Return Authorization number written on the package.
- Return for credit must be made within 30 days of purchase.
- Photo copy of original invoice must be included with return.
- Products and hardware must not have been installed.
- Products must remain in original clear plastic bags as received.
- Products must be re-packaged in original shipping container in the same manner as they were received.
Please also note that loose hardware or products not packaged in the clear plastic bags will cause damage during shipping transit. This voids legibility for return. We reserve the right to refuse any item.